The tasks a Reception Clerk is expected to perform include:

• Receiving and attending visitors
• Guiding the visitors to the proper places
• Arranging interviews, appointments, etc. with officials concerned
• Enquiring the purpose of the visit, nature of business to be transacted, person or persons to be interviewed, etc.​
• Supplying required information to visitors and directing them to the person or place concerned
• Writing names and addresses of visitors
• Contacting the officials concerned in person or over the phone and arranging interviews