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Hospitality & Tourism
[aioseo_breadcrumbs]
  • Overview
  • Sub-sectors
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  • Competency Required
  • Indicative Growth Path
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Menu
  • Overview
  • Sub-sectors
  • Employers
  • Competency Required
  • Indicative Growth Path
  • Job Clusters

Overview

The Tourism & Hospitality sector includes lodging, food/drink service, event planning, theme parks, transportation, cruise line, and traveling.

Industry Drivers

The Indian Tourism & Hospitality sector is growing rapidly because of:

  • Tourism infrastructure taking shape under the Swadesh Darshan scheme
  • India’s diverse destinations popular with tourists
  • Increasing disposable income of people

Employment Opportunities

India’s Tourism & Hospitality sector is one of the fastest growing in the world, and is expected to employ 134 lakh people by 2022.

Sub-Sectors in Hospitality & Tourism

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Hotels & Lodging

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Hotels & Lodging

Consists of hotels, motels and resorts. It also includes a wide range of services such as lodging, restaurants, food services, and convention centres.

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Travel/Tourism

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Travel/Tourism

Includes employers who offer services to people travelling to other locations, either domestically or internationally, for leisure, social or business purposes.

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Recreation

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Recreation

Consists of a wide range of establishments & facilities providing cultural, entertainment or recreational services. Includes museums, amusement parks, sports venues, historical places, etc.

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Food & Beverage

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Food & Beverage

Includes packaging to preparing, transporting, and serving food or beverages. For example, restaurants, cafes, fast food joints, catering businesses, etc.

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Top Brands in Hospitality & Tourism

Competencies Required

BASIC DIGITAL LITERACY
BASIC DIGITAL LITERACY
COMMUNICATION SKILLS: ORAL AND WRITTEN
COMMUNICATION SKILLS: ORAL AND WRITTEN
TEAMWORK
ATTITUDES & BEHAVIORAL SKILLS
CUSTOMER CENTRICITY
CUSTOMER CENTRICITY
WORKPLACE AWARENESS
PROBLEM SOLVING
ENTREPRENEURIAL MINDSET

Skills Required

BASIC KNOWLEDGE OF COMPUTERS
COMMUNICATION SKILLS – ORAL AND WRITTEN
POLITE AND RESPECTFUL TOWARDS CUSTOMERS
ORGANIZATIONAL SKILLS
ABILITY TO HANDLE A TEAM
SUPERVISORY:LEADERSHIP SKILLS
TIME MANAGEMENT, MULTITASKING, DECISION MAKING AND PROBLEM SOLVING SKILLS
PROBLEM SOLVING
PROBLEM SOLVING

Employers in Hospitality & Tourism

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Indicative Growth Path

Trainee, Barman
Senior Barman
Bar Owner
Trainee, Barman
Senior Barman
Bar Owner
Travel Agent
Corporate Travel Consultant
Agency Owner
Travel Agent
Corporate Travel Consultant
Agency Owner
Housekeeping Attendant
Housekeeping Supervisor
Housekeeping Manager
Housekeeping Attendant
Housekeeping Supervisor
Housekeeping Manager
Customer Service Executive
Front Desk Supervisor
Manager
Customer Service Executive
Front Desk Supervisor
Manager
Helper
General Optician
Store Manager
Helper
General Optician
Store Manager
Catering Assistant
Floor Manager
Catering In-charge
Catering Assistant
Floor Manager
Catering In-charge

Training Center

(Source: http://pmkvyofficial.org/)

Job Clusters: Indian cities with most jobs in the Hospitality & Tourism sector