E-commerce

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Overview

The E-commerce sub-sector Consists of stores or platforms that sell products online, with door delivery to customers. For example, Amazon, Flipkart, Myntra, Nykaa, Zomato, Swiggy, UberEats, Delhivery, etc.

Kind of Work

Need to interact with customers
Need to be on toes all day
Need to coordinate with team members
Need to have a patient & positive attitude

Competencies Needed

MUST DO:

Basic digital literacy
Communication skills: oral and written
Teamwork
Attitudes & behavioral skills
Customer centricity
Workplace awareness
Problem solving

GOOD TO DO:

Entrepreneurial mindset

Skills Required

Basic computer literacy
Communication skills: oral and written
Confidence, social ettiquette, and ethics
Ability to interact politely and respectfully with customers
Customer-centricity
Time management, multitasking, decision making and problem solving skills
Analytical Skills
Knowledge to bill customers and process payments

Entry Level Job Roles in

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Entry Level Job Roles in

Retail sector

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Top Employers in

E-commerce

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(These salary figures are indicative and subject to change)

Overview

Kind of Work

Competencies Needed

Skills Required

Entry Level Job Roles in

E-commerce

Entry Level Job Roles in

Retail sector

Top Employers in

E-commerce

Job Locations