The tasks that a Receptionist is expected to perform include:

• Receiving phone calls, messages, mails
• Attending to customer’s enquiries
• Assigning rooms after consulting register for availability of room and looking after requirement of patients
• Requesting customers to fill and sign register to establish identity, time of arrival
• Maintaining ‘Board’ up-to-date showing name of occupants, etc.
• Giving information to staff regarding arrival of new-customers and their requirements
• Supplying details of treatment for preparation of bill
• Presenting the bill to customers and collecting receivables